SHIPPING & RETURNS

SHIPPING POLICY

After orders have been made they will be processed either the same day or next working day. From there orders are then sent via Australia post to your given address. All items will be shipped in a standard Aus Post satchel with no signature required. All orders through the JNJG store are free shipping NSW wide.

For more information please contact onlineshop@jnjg.com.au for all website questions or enquiries or check out our FAQ's for some common questions.

RETURN & EXCHANGE POLICY

We understand that sometimes ordering products online can be daunting so we are offering a full refund and exchange policy if there is something wrong with your order. If your product is the wrong size then please get in contact so we can organise to have the correct size sent out.

 

If you are not happy with your order then please get in contact to let us know what has gone wrong and we can either replace the product, exchange or offer a refund.

For more information please contact onlineshop@jnjg.com.au for all website questions or enquiries or check out our FAQ's for some common questions.